1. Your personal information is important to us

HornetJuice.com recognizes that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how HornetJuice.com handles your personal information and safeguards your privacy. HornetJuice.com is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used. We believe that our privacy policy not only complies with relevant laws but represents industry best practice.

2. Collecting personal information about you

There are three main ways we collect information about you:

Whenever you visit our site, our servers automatically record information about your visit, such as the time, its duration and the pages which you looked at. This is intended to help us to understand what parts of our site our users enjoy the most, and to help us to ensure that our site content is relevant to your interests. The information we collect about you remains anonymous, and we do not link it to any other personal information. Therefore if you have not identified yourself on the site, such as by registering for any membership or special offers or making a purchase, we will not link a record of your usage of our site to you personally. If you do not want us to retain any information at all, even in an anonymous form, you can use the Preferences on your browser program to remove all cookies and set the browser not to accept cookies in the future.

When you purchase any products from us we collect certain information such as your name, email address, postal and shipping address and credit card details so that we can process your orders and help shoppers who experience problems.

When you register for any special offers from our site we may, at the time of registration, collect information from you directly and also from time to time thereafter if you provide us additional information.

Any further collection of your personal information other than that explained above will only occur with consent from you. HornetJuice.com only collects information from your use of our site. We do not collect information about you from other organizations or websites that you may visit.

3. Preserving your privacy

Surveys show that most internet users are concerned about their privacy, want to keep control of their personal information, and do not trust many of the web sites which they visit. In fact, research shows around a third of internet users give false information online rather than saying who they really are. HornetJuice.com understands that even with our privacy policy, some people still will not feel comfortable disclosing their personal information.

4. Using and disclosing your personal information

HornetJuice.com will not use or disclose any information about you without your consent, or access your communications on our websites, unless:

• Required by law.
• We believe it necessary to provide you with a service which you have requested.
• To implement our terms of use.
• To protect the rights or property of HornetJuice.com or any member of the public.
• To lessen a serious threat to a person’s health or safety.

HornetJuice.com and its affiliates recognize the trust you place in us when you give us personal information. In order to operate the website or deliver a service you have requested we may sometimes share your personal information with an affiliate or with a service partner. We will not give any of your personal information to advertisers or any other organization without your express consent.

5. “Spam” (promotional email)

We will not send you “spam” (advertising information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about HornetJuice.com or its affiliates and do not wish to receive this information any longer, you may remove your name from our list either by visiting the website from which the communication was sent and following the instructions on how to withdraw your information from that site or emailing us and asking to be removed from our mailing list. Please allow seven days for this request to be processed.

6. Storage and security of your personal information

HornetJuice.com will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorized access to your personal information.

7. Links to other websites

Our site provides links to outside websites. These linked sites are not under the control of us and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their websites.

8. What to do if you have a problem or question

If we become aware of any ongoing concerns or problems with our site, we will take these issues seriously and work to address them. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact our customer support team.

9. Future changes

We are committed to providing quality products, service and website content, which means we will be constantly adding new features, products and updates. Because of this, from time to time, our policies will be reviewed and may be revised. We reserve the right to change our privacy policy at any time and notify you by posting an updated version of the policy on this website.